Under the direct supervision of the Head of Area Office in Goma and the technical supervision of the head of Communication, Advocacy and Marketing Unit in DRC, the incumbent will be responsible of the following tasks:

• Conduct or support on outreach activities involving groups including but not limited to community, youth and civil society groups, women’s associations, pressure groups, associations of people with disabilities, universities. These activities may include presentations, debates, meetings, open days, events marking International Days and events such as sporting or cultural events organized by WFP partners.
• Support with official letters for organizations and entities that require this ahead of or after events.
• Participate in the WhatsApp groups that have been developed with prospective partners. Follow up on requests for information and other comment formulated via WhatsApp and via other channels.
• Where appropriate, cooperate closely with colleagues from Programme, Supply chain, Protection, Access and other functional units to enhance communication, information sharing and feedback from affected population.
• Process, or oversee the processing of, written feedback forms from different presentations.
• Ensure that any feedback that might have repercussions for WFP activity is forwarded to relevant colleagues.
• Capture all Community Engagement meetings and events in the tracker and in any other forms or documents that have been developed for this purpose.
• For WFP’s radio messaging, together with other CAM colleagues and sometimes in conjunction with colleagues from Protection and Access, or colleagues from Programme or RAM, develop radio messaging, oversee its translation into local languages and its editing. Determine the best radio partners with whom to work for broadcasts.
• Support the creation of vendors for new partners (radios, universities, community groups, etc.), ensuring that the prospective partners submit the necessary paperwork.
• Support with the arranging of alternative payment modalities for partners not in possession of a vendor.
• Work with partners doing community participation, community theatre and research in communities.
• Help build networks of influencers, academics, students, media and others within the community.
• Supervise any interns working in Community Engagement.
• Train colleagues from other functional units and cooperating partners in Community Engagement best practices.
• Be prepared to undertake other relevant tasks as required.

QUALIFICATIONS & EXPERIENCE REQUIRED:

Education:

• Advanced University degree in behavioural sciences, anthropology International Relations, or another relevant field, or First University degree with additional years of related work experience and/or trainings/courses.

Experience:

• At least one (1) year or more of progressively responsible professional experience in a relevant position with the UN or related work environment in Communicating with Communities, or social behavior, communications for development.
• Prior experience in working with community radio, community groups and managing data and messaging.

Knowledge & Skills:

• Strong strategic and risk communication skills;
• Strong writing skills;
• Able to engage with people verbally; ability to tailor messages to one’s audience;
• Knowledge of at least one of the major geographical areas in which WFP DRC operates;
• Proactive and highly organised, with strong time management and planning skills;
• Able to meet tight deadlines and remain calm under pressure;
• Genuine interest in the people and communities that WFP DRC serves;
• Translation skills in the languages mastered;
• Team player willing to pitch in.

Languages:

• Fluency (level C) in French;
• Knowledge of at least one DRC national language;
• Fluency (level B) in English language and knowledge of additional DRC languages relevant to WFP’s areas of operation would be an asset.

OUR WFP VALUES :

• Integrity
• Collaboration
• Engagement
• Humanity
• Inclusion

DEADLINE FOR APPLICATIONS

31/10/2023

Ref.: VA 830010