Position: Zonal Sales & Marketing Manager – Western Zone

Location: Kinshasa, DRC

Western Zone: Kinshasa, Kongo Central, Kwilu, Kwango, Mai-Ndombe, Kasai, Equateur,

Tshuapa, Sud-Ubangi and Nord-Ubangi

Department: Sales, Marketing & Business Development

Type: Full-Time

Level: Experienced

We are building a diverse and inclusive management team. Women are particularly

encouraged to apply for this role.

About Altech Group

Altech Group is the DRC market leader in the distribution of world-class clean energy

products and services. Our mission is to expand clean energy access to DRC’s off- and poorgrid

households and organizations. Our vision is to eliminate energy poverty in DRC by 2030.

We use a three-pronged approach to clean energy access expansion, consisting of: 1) living

energy poverty, 2) finding the right clean energy technologies, and 3) developing

appropriate payment solutions. We use a pay-as-you-go (PayGo) distribution model, in

which customers acquire products after depositing a down-payment and then pay the rest in

small daily/weekly/monthly instalments. Altech Group has sold over 170,000 clean energy

products, impacted over 850,000 people, and created over 300 jobs. Our 2022 goal is to sell

1 million products, impact 5 million people, and create 2,000 jobs.

Altech Group has been recognized for its pioneering work in the DRC energy access market,

notably winning the Swiss Re Foundation’s 2018 Entrepreneurs for Resilience Award, ELAN

RDC’s 2017 Energy Access Challenge Award, USADF’s 2015 Business and Entrepreneurship

Award, SolarCity’s 2015 GivePower Award, and 2014 D-Prize.

The Opportunity

At Altech Group, one of our core beliefs is that in order to achieve universal energy access in

DRC, and elsewhere in Africa, local people have to own the energy poverty problem and be

at the forefront of efforts aimed at ending it. Guided by this, our mantra is: Solutions – of, by,

and for the Congolese, which also means putting the communities we serve first and above

everything else. As our Zonal Sales & Marketing Manager, you will embody this belief.

To achieve our 2022 goal, you will you will design and implement scalable sales and

marketing strategies, building on success and growth to date. You will use our unique data

sets of sales patterns, customer demographics, and customer buying behavior to create andrefine a portfolio of data-driven strategic sales and marketing initiatives tailored for this large,

underserved energy access market. You will contribute significantly to Altech Group’s

strategic planning process at the national level. The lessons you learn in Western Zone will be

applied to new markets as we scale across DRC and beyond.

Furthermore, you will be responsible for the implementation and success of our sales and

marketing strategy. You and your team will recruit, train, manage, and retain a highly

motivated team of full-time sales and marketing managers and hundreds of commission

based sales agents that will ultimately deliver on our vision of eradicating energy poverty in

DRC by 2030.

What We Are Looking For

A Sales Guru: A person with a minimum of 5 years of increasingly successful and responsible

sales leadership experience.

A Leader: Someone who has led a successful sales team before, a person who is able to

convert a raw talent into a highly skilled sales person. She/he should be able to lead by

example.

A Trainer, Coach, and Mentor: A person who will turn individuals into great team players that

will achieve great sales results and be able to convert raw talents into great sales personnel.

An Entrepreneur: Someone with an entrepreneurial mindset, someone who is at ease with

number analysis, loves to convert sales into figures, someone who has had successful sales

career in his/her previous company.

An Action Oriented Person: A problem solver and enjoys working hard. Demonstrates energy

& drive for things seen as challenging.

A Trilingual Person: Excellent communicator in Lingala and French. Proficiency in Kikongo

and/or English is a big plus.

Responsibilities

 Acquire new customers and increase repeat sales for existing customer.

 Continuously refine and iterate on our national sales strategy that aims to

reach millions of customers in need of clean energy products by 2022, both by

acquiring new customers and increasing repeat sales to existing customers. Test, validate, and refine Altech Group’s strategic sales and marketing initiatives

based on analysis of our unique data set and field-based insights, in order to

amplify our sales model to drive new customer acquisition.

 Collaborate with other departments to create an ambitious and highly efficient

sales/distribution and delivery strategy to enable rapid growth and

outstanding, convenient after-sales service.

 Continuously contribute to customer repayment improvement.

 Collaborate with other departments in the development of a commercial

strategy that optimizes customer lifetime value (CLV) through increasing new

sales, improving loan performance, and growing active customers and repeat

sales.

 Use our unique data set as well as insights derived from the field to refine and

iterate on our customer retention strategy, in order to improve payment

velocity, repayment rates and repeat sales.

 Develop, own and advance relationships with key stakeholders

 Create and own relationships, and negotiate key contracts with key

stakeholders within the sales process, especially with distribution partners,

mobile money providers, content providers etc.

 Identify and assess additional sales channels to expand sales coverage across

the Western Zone including distributors, corporations and NGOs.

 Provide leadership to the teams that drives sales and builds the Altech Group brand.

 Live and communicate Altech Group’s mission of expanding clean energy

access to off- and poor-grid customers, thus contributing towards our vision of

eradicating energy poverty in DRC by 2030.

 Uphold and help continually build the Altech Group culture which always

embraces Altech Group’s vision and mission and always puts the customer first

and above everything else.

 Build upon, support, and provide exceptional leadership to the existing sales

and marketing teams including sales and marketing managers and hundreds

of sales agents, including testing and setting compensation, targets, and

incentive structures Oversee the recruitment, training and ongoing management of sales and

marketing teams.

 Support team development by performing regular reviews and trainings,

retaining high performing team members, and finding creative ways to boost

low performing sales team members.

 Build Altech Group’s reputation, visibility and Top of Mind Awareness with press,

newsletters and thought leadership.

Required Skills & Experience

 5 or more years working in a senior role within a progressive sales and/or financial

services environment with strong, quantifiable results.

 Significant experience servicing urban and/or rural customers in DRC.

 Exceptional verbal and written communication skills in Lingala and French.

 Proven experience and a passion for motivating and leading large teams to deliver on

ambitious goals within a commercial business environment.

 Ability to draw the right insights from data to create and nimbly adjust strategy, make

difficult decisions that often require tradeoffs, balanced with a bias to action.

 Experience and passion for working in DRC.

Highly Desired Skills & Experience

 Experience managing a successful sales and/or marketing team, preferably in the

consumer products industry.

 Experience building a large, results-driven team.

 Proficiency in Lingala, Kikongo, French and English.

Remuneration

Competitive package covering a monthly salary, performance bonus and medical benefits

reflective of the candidate’s experience and skills.

To Apply

Please submit your resume and cover letter to washikala@altech-rdc.com. In your cover

letter, please be sure to highlight the following:

1. Why you are interested in Altech Group?

2. What excites you about this particular role?