Organization

iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.

Background

iMMAP has been present in the Democratic Republic of Congo (DRC) since 2019 through several projects in support of the humanitarian community. Through this project, iMMAP will support the Health Cluster and its members, by setting up a unit to provide direct Information Management Support and on-demand IM services. The main functions of the Unit will be to support the Health partners in identifying and filling the IM gaps and to support the assessment and response monitoring needs by consulting on the development and use of assessment tools and methodologies, reviewing and updating the Common Operational Datasets, and designing thematic and collaborative monitoring tools.

Description of Duties

The Project Manager's role will be to oversee the program's overall implementation to ensure all the objectives are met within the required timeframe and budget. Moreover, the PM is responsible for the team's coordination and seamless communication with stakeholders. The PM will oversee the quality of services rendered to Health actors in the country according to globally recognized standards. The PM will report directly to the Africa Desk Coordinator in HQ.

The Project Manager will support all goals and strategies of the iMMAP programme in its work with national and international partners and applicable donor agencies. The Project Manager will develop and maintain strong contacts with donors, UN Agencies and all Humanitarian partners across DRC.

Project Management

• Oversee the overall implementation of the program ensuring objectives are met within the required time frame and budget. Where necessary ensure preventative and corrective action is taken.
• Develop an implementation strategy which is appropriate to the country context and strategy.
• Plan the mobilization of resources for the implementation of program activities.
• Manage a comprehensive activity plan, including resource needs analysis, covering the time frame.
• Proactively inform iMMAP Africa Desk Coordinator of identified opportunities, risks and risk mitigation relevant to the program planning and implementation.
• Maintain an overview of the national and regional context with a view to the strategic development of the project both in the current identified sites and potential of future program extension and expansion.
• Support programme implementation as needed, including developing assessments, baselines, budgets, monitoring and evaluation systems, field visits to verify data, reporting and close-out

Operational

• Provide technical support to IMOs
• Ensure iMMAP supported cluster are regularly producing and maintaining information management products such as maps and dashboards to inform decision-making and support coordination.
• Support national IMOs for innovative reporting and visualization (Interactive dashboards developed on Power BI).
• Perform monthly quality review of IM products created by IMOs to ensure products are of high quality, easy to understand and contain relevant information.

Reporting and Communication

• Ensure complete and timely reporting of activities to iMMAP, donor, and implementation partners.
• Assist iMMAP HQ with forward strategic planning, monitoring and evaluation.

Staff Management

• Ensure all identification, selection and contracting related issues for the staff of the project are carried out in accordance with iMMAP guidelines.
• Through a consultative leadership style and a transparent and supportive communication structure, develop and build an effective iMMAP project team.
• Ensure that staff receive appropriate and adequate training by providing coaching.

Representation

• Build relationships on behalf of iMMAP with bilateral donors, international non-governmental organizations, implementation partners and other agencies relevant to the implementation of the program.

Requirements

Education

• An advanced university degree or equivalent experience in the fields of information management, project management;
• Fluency in French is mandatory.
• Ability to write report in English is essential.

Experience

• At least 5 years of relevant work experience and a background in non-profit, internationally-focused organizations;
• Experience in humanitarian, crisis recovery, and resilience aspects is highly desirable;
• An appreciation of considerations in designing training content focused on the needs of adult learners;
• Progressively responsible experience in designing needs assessments, data management, mapping and visualization, coaching, and training/capacity-building.

Soft skills

• Understanding of the UN cluster/sector system and how it operates.
• Communication: Speaks and writes clearly and effectively; listens to others, exhibits interest in having two-way communication; tailors language, tone, style, and format to match audience; demonstrates openness in sharing information and keeping people informed;
• Teamwork: Works collaboratively with colleagues to achieve organizational goals; is willing to learn from others;
• Planning & Organising: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them with appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; meets timeline for delivery of products or services to the client;
• Technological Awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows a willingness to learn new technology.
• Representation: Where appropriate, represent the iMMAP in various fora. Maintain effective and positive contacts with the national and local government officials, international non-governmental organizations (NGOs), and donor agency officials, when required.
• Ability to understand and adapt to complex and dynamic situations;
• Ability to work under pressure;
• Takes initiatives, manage own use of time, and is self-motivating;
• Proven ability to work in teams;
• Flexible and creative.

Conditions

• Start of contract: 1st of April 2023
• Duration of contract: 12 months

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.