ABOUT VILLAGEREACH

VillageReach transforms health care delivery to reach everyone, so that each person has the health care needed to thrive. We develop solutions that improve equity and access to primary health care**.** This includes making sure products are available when and where they are needed and primary health care services are delivered to the most under-reached. Radical collaboration with governments, the private sector and other partners strengthen our ability to scale and sustain these solutions. Our work increases access to quality health care for more than 58 million people in Africa. VillageReach in incorporated in Washington State and has offices in Seattle (USA), Democratic Republic of Congo, Malawi, and Mozambique.

Summary

The Supply Chain Director & Team Lead shall recruit, retain, develop and deploy appropriate Supply Chain technical resources (internal and external) to meet program needs and ensure related knowledge management. Specifically, they will oversee staff utilization, program satisfaction levels, and achievement of annual plan (describes target technical contributions for the year). The Director & Team Lead - Supply Chain, will serve as a senior advisor to VillageReach’s Supply Chain Community of Practice and oversee VillageReach’s programs with a supply chain focus, working with VillageReach staff in multiple country offices, as well as with global, regional and country partners and donors. This position reports to the Director, Global Technical Team (GTT).

Description

Essential Duties and Responsibilities include the following. Other duties, responsibilities, and activities may change or be assigned at any time.

Managerial (20%)

• Line management of supply chain Global Technical Team staff;
• Manage utilization, recruitment and retention of supply chain GTT staff;
• Manage GTT budgets (training, conferences, general development resources)
• Mentor and provide career development, including looking for program opportunities that allow staff to build skills or pursue areas of interest;
• Coordinate with program leads to allocate staff to programs;
• Review and determine whether program requests should be met through internal development vs. using external resources;
• Manage team-specific budgets (business development, training, conferences, general development resources)
• Provide organizational leadership to strategy development in supply chain. Ensure strategy is informed by analysis relating to trends in each thematic area and that it is aligned with organizational goals and strategies.
• Develop a clear approach to ‘full spectrum’ technical support, encompassing Long Term Technical Assistance (LTTA) for core countries, Medium Term Assistance (MTA) for Partner Countries and Short-term Technical Assistance (STTA) for Supply Chain in TA Countries

Technical Quality and Standards (40%)

• Ensure that VillageReach supply chain programs are informed by best available evidence and good practice, and effectively designed, implemented, and evaluated.
• Facilitate the capacity strengthening of supply chain program in their design and implementation to meet organizational standards on quality.
• Oversee development of tools, methods, and standards that support and advance VillageReach supply chain technical capabilities
• Lead the development and implementation of supply chain capacity development plans to strengthen core country teams’ capabilities for technical functions that are embedded in country structures.
• Manage Supply Chain Community of Practice to share and build knowledge
• Develop and deploy new tools, methods and frameworks within Supply Chain areas of work
• Identify and make available existing external tools, methods and frameworks within Supply Chain areas of work
• Develop VillageReach IP and thought leadership within Supply Chain;
• Actively promote VillageReach Supply Chain services to programs and donors;

Building Relationships & Business Development (20%)

• Actively promote VillageReach service offerings to partners and to existing and potential donors.
• Develop strategic relationships with key technical counterparts in the supply chain landscape.
• Undertake representation of VillageReach in regional and international professional and sector-specific meetings.
• Contribute to business development efforts and ensure country teams receive adequate technical support from the supply chain GTT for proposal writing and fundraising as relevant

Program Management (20%)

• Provide strategic technical oversight for relevant Supply Chain grants and contracts
• Develop and maintain relationships with donors activity managers in directing program implementation
• Provide financial (budget and expenditure tracking) oversight for priority supply chain grants and contracts
• Ensure alignment between core supply chain grants and the broader VillageReach Supply Chain Strategy
• Coordinate program implementation with country teams for relevant work streams

Key Interactions:

• GTT Lead [overall strategic guidance and leadership]
• Program Leads [for analysis of specific staffing requests, staffing and review of program satisfaction levels]
• Country Directors [single point of contact on VillageReach capabilities/point of view for the technical area]
• Other Technical team leads [for proposal and programs that require cross-team collaboration]
• VP Global Operations and People Team

Competencies:

The following competencies reflect what is expected of all VillageReach employees; including examples of how one might demonstrate each of these competencies in one’s role.

• Personal Motivation and Drive: Is self-directed in one’s approach to work, but asks for help when needed; holds oneself accountable; undertakes self-development activities; seeks to build and master new skills; looks for and takes advantage of opportunities within the organization
• Collaboration & Effective Communication: Establishes and maintains effective relations with coworkers, partners & stakeholders and external parties; works collaboratively with others to accomplish organizational and team goals and objectives; works actively to resolve conflicts; expresses ideas and thoughts effectively; selects and uses appropriate communication methods and maintains meaningful communication with virtual coworkers and other parties to keep them informed
• Commitment to Diversity & Inclusion: Takes personal responsibility for and supports others across the organization in creating and sustaining a diverse work environment where individuals are welcomed, valued, respected and supported; personally committed to attaining cultural competency including self-awareness of one’s own attitudes about culture and cross-cultural interactions; exhibits the willingness and ability to engage openly and respectfully around issues of race, colonialism, identity and culture; upholds equity in access to sharing of information, ideas, and opportunities throughout VillageReach
• Commitment to Excellence: Produces a high output of work, both in terms of quality and quantity; looks for ways to improve and promote quality; monitors work to ensure quality; has a personal commitment to the mission of VillageReach
• Solution Orientation & Innovation: Focuses on results and desired outcomes and how to best achieve them; gets the job done; sees opportunities for creative problem-solving while staying within the parameters of good practice; sees old problems in new ways and has novel approaches to solving those problems; contributes original and/or resourceful ideas to their area of responsibility; is able to consider and articulate risks and consequences of proposed innovations and factor these into decision-making

REQUIREMENTS

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Supervisory Responsibilities:

This position may directly supervise up to 3-5 employees. Supervisory responsibilities will be carried out in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; monitoring performance; rewarding and disciplining employees; and addressing complaints and resolving problems.

Education & Experience:

• A graduate degree in supply chain management, public health, international development, business, or related field.
• A minimum of 10 years of experience working in global health or international development. Experience in public health supply chains required.
• Must be qualified to work in one of the following locations: Cote d’Ivoire, Democratic Republic of the Congo (DRC), Malawi, Mozambique, South Africa, Liberia, Kenya or Tanzania.
• Experience working on last mile supply chains with challenging infrastructure (e.g. of rural communities in an African context).
• Knowledge of various global and national actors and systems used to finance, procure, and deliver vaccines, essential medicines, diagnostics, and other health commodities.
• Experience working at or with multilateral organizations such as Gavi, WHO, UNICEF, World Bank as well as bilateral aid organizations.
• Strong communication and cross-cultural management skills with experience working with high-level political officials. Open mindedness to accommodate the non-traditional mix of disciplines within VillageReach and interpersonal skills to work effectively in partnership with others in the organization and externally.
• Superb writing skills and the ability to assemble, distill, and analyze information for decision-making and presentations.
• Ability to collect and analyze data quickly and efficiently. Ability and confidence to identify and recommend creative solutions to a diverse group of stakeholders. Identifies both opportunities and needs for change. Ability to identify issues or problems and provide a respective solution that is feasible and acceptable to the local context. Explores and shares innovative best practices with others.
• Energy, intelligence, diplomacy, sound practical judgment and the ability to work independently without supervision.

Other Qualifications:

• Comply with VillageReach’s COVID-19 vaccination policy.
• Established cultural competency in partnering with racial, cultural and linguistically diverse groups.
• Passion for the mission of VillageReach, including strong commitment to global health, and a belief in the role of private sector solutions to public health systems.
• Demonstrated understanding of challenges with working in rural, underserved and low-income context; experience living in and/or working in a low-income country a plus.
• Proficient in Microsoft Office Suite (Word, PowerPoint, Outlook, Excel) and comfortable in a fast-paced technical environment.
• Portuguese and/or French language skills an added advantage.
• Ability to travel internationally, up to 50% of the time.

Environment and Physical Demands

VillageReach has no private offices, employees work in a shared, open environment with task and conference rooms accessible to employees for privacy and meetings. The noise level in the work environment is usually quiet. Due to the time zone differences between our Seattle office and our Country Offices and location of other global staff, US based staff are expected to be available for early morning meetings starting at 6am. In addition, our global HQ and Country office staff are expected to be available for late afternoon/evening meetings up to 6pm.

COMMITMENT TO DIVERSITY & INCLUSION:

VillageReach is an Equal Employment Opportunity Employer committed to workforce diversity. We believe that diverse, equitably weighted perspectives foster an organizational capacity to create novel solutions that improve health in the most underserved and hard-to-reach areas. To align our values, innovations and impact, VillageReach is committed to recruiting and retaining a diverse global workforce.

APPLICATION INFORMATION:

This is an immediate hire and therefore resumes will be reviewed on a rolling basis until filled. To apply, please submit your resume and a cover letter [plus any other desired materials] to our online portal: http://www.villagereach.org/join-us/

Safeguarding:

VillageReach is committed to promoting the welfare of children, young people, adults, and beneficiaries with whom it engages. We expect everyone working with us to share this commitment through our code of conduct.All offers of employment will be subject to satisfactory references and appropriate screening checks, which may include criminal records. VillageReach participates in the Misconduct Disclosure Scheme and, in line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse, and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By applying, the job applicant confirms his/her understanding of these recruitment procedures.

Compensation:

VillageReach has an established compensation structure that is based on the relevant market and internally transparent. The range for this position in the United States is $114,900 to $142,300. Outside the US, the range varies based on the location of the individual based the local labour market. We hire people into the established range based on one’s experience and education and considering internal equity. We do not inquire about salary history.

How to apply

https://apply.workable.com/j/653FCEEF7F or https://www.villagereach.org/get-involved/work-for-us/